+19046000734

Dynata has rolled back to a previous version of interviewer. If you are having trouble with interviewer, please log out and refresh to get version 3.11.4.

Hi Sarah, Dynata just announced they will start sending home partners for not following instructions and continues to dial while phone icon next to your name is red.

Hi Sarah, Dynata wants to remind all partners to read this Monitor Disclosure "This call may be monitored or recorded for quality assurance purposes." even if you see a different one on the script.

Dynata is continuing to see some partners saving invalid completes. Please be careful not to do this, as any partner caught falsifying will be permanently removed from the project. Falsifications will be caught since every completed survey is checked for quality and validity.

This will need to be done any time you start receiving consecutive dead air calls.

Dynata is noticing that you have dead air. Please refresh your page and clear your caches. If dead air persists, then log out and log back in.

Sarah, Get Shift Done! Please don't continue dialing if the phone icon next to your name is red. The calls will never connect while it's red that is Dead Air. Once you dispose as dead air go not ready then ready again. You might have to do this multiple times until the phone icon is green. Please only dial calls while on green. Stick to it until you get there. Let's Push for those Completes!! You got this!!! ~Shiftsmart Dynata Support Team

To enter the calling queue, type either "land" or "cell" depending which your screen says. Then select "Enter Queue" followed by "Ready."

When you see an error on your screen while in shift, please send us a simple message from this list: NO PROJECT NO SAMPLE DIALER FULL

Hi Sarah, your project for today is CO CD 8 which is approximately 5 minutes in length. You are collecting completes from Listed First then Any Registered Voter so be sure to ask "Is there another registered voter I can speak with?" Make every contact with the respondent count and make good use of sample on behalf of the client. Jump into your Intro right away and with CONFIDENCE in your voice, no first question hesitation, and be assertive.

Let's make sure your work is valid, Partners. An invalidated survey is deleted and does not count toward your PR (productivity rate). Stick to the script(verbatim), avoid biasing, keep your voice upbeat and conversational sounding, and do not falsify. Falsification will result in permanent removal from the project, and every completed survey is checked for quality and validity.

"Pre-shift briefings are very Important for you to join! A pre-shift briefing will be held 30 minutes prior to the start of the shift to help you prepare for this shift. Be sure Zoom is 'allowed' in your browser in the Chrome security settings. Please do not Cancel your shift if you have tech issues trying to come into the pre-shift meeting. We need you to still begin dialing at the top of the hour. Simply message us if you are having tech issues getting in; but still please work your shift. Please log out of interviewer for breaks. IMPORTANT: Do not reach out to Dynata, or any of its clients for any reason! If you do, you will be removed from the Shiftsmart platform. If you have questions, reach out in app. Pre-Shift Zoom - https://shiftsmart.zoom.us/j/95515463977?pwd=S1AzWjRWRDRGWHdzaUZieW1HM0hYZz09 Meeting ID: 955 1546 3977 Passcode: 0123 Helpful Link - http://bit.ly/Dynata_Helper"

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Sarah, open the Shiftsmart app to schedule your Survey Caller virtual training in the "shifts" tab. After training, please complete the attendance quiz in the "onboarding" tab. http://download.shiftsmart.com/

Sarah, open the Shiftsmart app to schedule your Survey Caller virtual training in the "shifts" tab. After training, please complete the attendance quiz in the "onboarding" tab. http://download.shiftsmart.com/

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