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From +19724******
Hey Rodrigue, we hope your shift experience has been well. Your shift has now ended; be sure to properly log out of the Interviewer site, the Global Protect VPN, and clock out of the Shiftsmart app at this time. Have a wonderful evening and thank you for all your hard work!
Partners we understand that it may be difficult to keep a respondent on the line. We know this all to well. So long as you are using that great charm of yours and those rebuttals, what seems impossible can be done! Thank you all. You are very much appreciated here at this organization!
PARTNER DIALING WI SW GOP: We are not only looking for FEMALE REGISTERED VOTERS. I repeat only FEMALE REGISTERED VOTERS! Thank you for being with us this evening. Keep up the great work!
Partner please log out and close your browser then reopen it and log back in. There has been an update to the interviewer and this is required for the changes to take place. Thank you all!
Partners, please be cautious when conducting survey, be sure not falsify as this is serious offense and will get you removed from the shift and the platform. Please consult the one note: https://bit.ly/Dynata-OneNote Please see some of the most common forms of Falsification: ● Verbatim: not reading the script verbatim. Paraphrasing, rewording, skipping information, shortening(or lengthening!), and otherwise not sticking to the script. ● Not reading the Monitoring Disclosure, “This call may be monitored or recorded for quality assurance purposes.” ● Interpreting the script for the respondent by changing the wording is also Falsifying. The script must be read 100% verbatim unless instructed otherwise by a Dynata Supervisor (This will always be communicated to you through messaging in app). If it is necessary to re-read a question or part, the Partner must not paraphrase or reword the script. ● Not recording everything exactly as it is said by the respondent in open-ended questions. Make sure to correct spelling and abbreviations before submission. ● Selecting the wrong answer may result in a deduction per occurrence, or it may be considered as falsification. ● Submitting a survey without a respondent on the line. ● Failure to read any question or coding answers not selected by the respondent are considered falsification. Please remember that a falsification will results in a removal from the project and the platform.
For dead air or audio problems we recommend clearing cache and going Not Ready, refreshing the page, and then Ready again. If this doesn't help, please log out and log back in. Please make sure your computer is hardwired with an ethernet cable(not using WiFi) and your headset is corded(not cordless).
From +19724******
To enter the calling queue, type either "land" or "cell" depending which your screen says. Then select "Enter Queue" followed by "Ready."
Hi Rodrigue, your project for today is WI SW GOP which is approximately minutes in length. You are collecting completes from . Make every contact with the respondent count and make good use of sample on behalf of the client. Jump into your Intro right away and with CONFIDENCE in your voice, no first question hesitation, and be assertive.
A few reminders for today's first shift: 1. Please make sure that you try your login credentials at least 1hr before your shift. 2. Please make sure that you try your best and join pre shift. There are very important tips that we share during that meeting. 3. Please make sure that you CONFIRM your attendance for your shift today (in app). If you need assistance with this , please message us. ****Lastly, it is IMPORTANT for you to WORK your entire shift in order to be fully paid and have the best chance to graduate to receive future shifts with us.**** We look forward to you servicing with us today and if you have any questions, please message us!
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